Symposium

MHA Patient Safety & Quality Symposium

Sept. 18 and 19, 2018 | Ann Arbor Marriott Ypsilanti at Eagle Crest

Great leaders are often defined by their decisiveness and strength of spirit. They’re visionary, inspirational and intuitively know what their organizations need. But make no mistake; no one is perfect — we all have blind spots that can prevent us from fulfilling our mission of helping others be the best they can be. The MHA Patient Safety & Quality Symposium is designed to harness the wisdom clinical and healthcare leaders need to reflect, learn and do better. This year’s event focuses on three key priorities for healthcare leaders: creating a sustainable safety culture, reducing violence and combating burnout.

Agenda

September 18

8:30 a.m.
Registration

8:30 a.m.
Exhibit Hall and Refreshments

10 a.m.
Welcome, Recognition of the 2018 Advancing Safe Care Award Winner, and Michigan Healthcare Briefing
Sam R. Watson, senior vice president, Patient Safety & Quality, Michigan Health & Hospital Association, Okemos
Brian Peters, chief executive officer, Michigan Health & Hospital Association, Okemos

10:45 a.m.
Keynote Session - Leading a Culture of Safety: A Blueprint for Success

Tejal Gandhi, MD, MPH, CPPS, chief clinical and safety officer, Institute for Healthcare Improvement, Boston
The learner should be able to:

  • Discuss current gaps in patient safety.
  • Discuss recommendations to accelerate patient safety initiatives.
  • Identify best practices for building and sustaining a safety culture.
  • Discuss strategies that can drive culture change in healthcare.

11:45 a.m.
Lunch

1 p.m.
MHA Keystone Center and MHA Patient Safety Organization Strategic Priorities

Brittany Bogan, vice president, Patient Safety & Quality, MHA Keystone Center, Okemos

1:45 p.m.
Concurrent Sessions

Critical Thinking for High Reliability
Michael Rip, PhD, professor, Michigan State University, East Lansing
Mark Vroman, MBA battalion fire chief, Meridian Township Fire Department, Okemos

The learner should be able to:

  • Discuss the two systems of human reasoning.
  • Review a systems-based model of thinking along with a road map to help navigate and apply critical reasoning.
  • Outline why critical thinking approaches and techniques are important to problem-solving and decision-making.
  • Describe how critical thinking supports high reliability.

Safety, Accountability and Transparency: Approaches and Tactics
Tejal Gandhi, MD, MPH, CPPS
The learner should be able to:

  • Identify specific strategies and tactics to influence culture change.
  • Discuss potential barriers to a culture of safety.
  • Discuss best practices for leading culture change through the six domains.

3 p.m.
Exhibit Hall and Refreshments

3:30 p.m.
Transparency Standards in Quality Reporting

Albert Wu, MD, general internist and professor of health policy & management, Johns Hopkins Bloomberg School of Public Health, Baltimore
The learner should be able to:

  • Discuss the importance of transparency within and among hospitals to improve patient safety.
  • Describe the concept of clinical communities to support institutional quality improvement.
  • Discuss how peer-to-peer learning can be used to improve healthcare safety and quality.

4:30 p.m.
Networking Reception

 

September 19

7:30 a.m.
Registration

7:30 a.m.
Exhibit Hall and Breakfast

8 a.m.
Speak Up! Annual Award Presentation

Brittany Bogan, vice president, Patient Safety & Quality, MHA Keystone Center, Okemos
Robert Welsh, MD, Chair, MHA Keystone Center Board of Directors

The Burnout Epidemic, A Patient Story
Linda Peterson, MD, FAPA, FAPM, chief medical officer, McLaren Greater Lansing, Lansing

8:30 a.m.
Resilience Matters: Resources for Reducing Burnout and Increasing Resilience

Bryan Sexton, PhD, director, Patient Safety Center, Duke University Health System, Durham, NC
The learner should be able to:

  • Discuss the increasing levels of burnout in healthcare.
  • Identify psychological intervention tools that increase resilience and tackle burnout on a personal level.

10 a.m.
Exhibit Hall and Refreshments

10:30 a.m.
Assessing and Understanding Worker Safety and Violence in the Workplace

Tom Peterson, MD, FAAP, vice president, Quality & Safety, Munson Healthcare, Traverse City
Panelists: John Bolde, director, Safety & Security, Munson Healthcare, Traverse City; and Robert Piccinini, DO, Associates in Psychiatry PC, Sterling Heights
The learner should be able to:

  • Understand the sources of error and injury in healthcare.
  • Describe how high-reliability industries mitigate risk and harm.
  • Understand how high-reliability practices can be incorporated into clinical practice to promote patient safety and quality.

11:45 a.m.
Lunch

12:30 p.m.
Improving Safety By Adopting High Reliability

Joseph Lelli Jr., MD, surgeon-in-chief, DMC Children’s Hospital of Michigan, Detroit
Shawn Levitt, BSN, senior vice president & chief nursing officer, DMC Children’s Hospital of Michigan, Detroit
Anthony Tedeschi, MD, CEO, Detroit Medical Center, Detroit

The learner should be able to:

  • Review the principles and processes of high reliability.
  • Discuss a method to improve the process of instrument sterilization.

1:30 p.m.
In Shock: Personal Transformation from a Critical Care Physician

Rana Awdish, MD, critical care physician and director of the Pulmonary Hypertension Program, Henry Ford Hospital, Detroit
The learner should be able to:

  • Discuss how medical training shapes physicians.
  • Discuss needed changes in physician training.
  • Describe how the role of onboarding can affect culture change.
  • Identify the communication required to create resilient systems to support people.

2:15 p.m.
Adjourn

2018 Speakers

Rana AwdishRana Awdish, MD, is the director of the Pulmonary Hypertension Program at Henry Ford Hospital in Detroit and a critical care physician. She also serves as medical director of care experience for the Henry Ford Health System. Dr. Awdish’s mandate, as well as her passion, is to improve the patient experience across the system.

John BoldeJohn Bolde is the system director of safety and security for Munson Healthcare in Traverse City. He has worked in healthcare safety, security and emergency management for more than 22 years. He is a certified Crisis Prevention Institute (CPI) nonviolent crisis intervention instructor.

Tejal GandhiTejal Gandhi, MD, MPH, CPPS, is chief clinical and safety officer at the Institute for Healthcare Improvement (IHI) in Boston. She leads IHI programs focusing on improving patient and workforce safety and helps to create and spread innovative new safety ideas. Dr. Gandhi was president and chief executive officer of the National Patient Safety Foundation from 2013 until 2017, when the foundation merged with IHI.

Joseph LelliJoseph Lelli Jr., MD, is the surgeon-in-chief at the Detroit Medical Center (DMC) Children’s Hospital of Michigan in Detroit and is affiliated with multiple hospitals in the area. He received his medical degree from Michigan State University College of Human Medicine and has been in practice for more than 20 years.

Shawn LevittShawn Levitt, BSN is the senior vice president & chief nursing officer at DMC Children’s Hospital of Michigan. With nearly 25 years in the healthcare industry, Levitt helps drive the next level of nursing service and development at DMC. Prior to this position, Levitt was chief operating officer at DMC Children’s Hospital of Michigan for four years.

Thomas PetersonThomas Peterson, MD, FAAP, is vice president of quality and patient safety at Munson Healthcare in Traverse City, where he oversees quality, safety, infection prevention, patient experience, patient relations, risk management and regulatory compliance. He previously served as the vice president and chief safety officer for SCL Health in Denver, where he oversaw the implementation of a new high-reliability program.

Robert PiccininiRobert Piccinini, DO, is an American Osteopathic Association (AOA) board- certified psychiatrist in private practice. Dr. Piccinini is the past president of the Michigan Osteopathic Association and the American College of Osteopathic Neurologists and Psychiatrists. Dr. Piccinini has given numerous presentations on domestic violence, violence in the workplace and physician wellness.

Michael RipMichael Rip, PhD, is the founding director of the program in healthcare administration at the Eli Broad College of Business at Michigan State University. After obtaining his PhD in medical geography/spatial epidemiology at MSU in 1991, he spent 16 years on the faculty of the MSU Department of Epidemiology.

Bryan SextonBryan Sexton, PhD, is the director of the Patient Safety Center for the Duke University Health System in Raleigh, NC. He has captured the wisdom of frontline caregivers through rigorous assessments of safety culture, teamwork and workforce resilience. His research instruments have been used around the world in more than 3,000 hospitals in 30 countries.

Anthony TedeschiAnthony Tedeschi, MD, is the chief executive officer of the DMC and has more than 20 years of operational and clinical leadership experience. Prior to joining the DMC, Dr. Tedeschi served as CEO of Tenet Healthcare’s four hospital Chicago market and as the top executive at Weiss Memorial Hospital. At DMC, Dr. Tedeschi has established and expanded critical service lines, cultivated community relationships, built high-performing teams and improved engagement and collaboration among physician leaders.

Mark VromanMark Vroman, MBA, currently serves as a battalion chief for the Meridian Township Fire Department in Okemos and is the continuous quality improvement coordinator for the Tri-County Emergency Medical Control Authority, where he engages over 40 EMS agencies for the purpose of improving the quality of prehospital patient care delivery throughout the mid-Michigan region.

Albert WuAlbert Wu, MD, is a practicing general internist and professor of health policy & management at the Johns Hopkins Bloomberg School of Public Health, with joint appointments in epidemiology, international health, medicine, surgery and business. He is director of the Johns Hopkins Center for Health Services & Outcomes Research, the PhD in Health Services Research & Policy, and a new online Masters of Applied Science in Patient Safety & Healthcare Quality.

Award Presentations

The MHA Keystone Center Speak-up! Award is presented at the symposium each year. The award celebrates patient and staff safety through the recognition of individuals or teams in MHA Keystone Center Patient Safety Organization (PSO) hospitals who demonstrate a commitment to the prevention of patient or staff harm. The 2017 recipient was Seth Raymond, DO, Kalamazoo Anesthesiology and Bronson Methodist Hospital, Kalamazoo.

Learn More

Conference Specifics

TEAM ATTENDANCE

The symposium is a unique opportunity to harness the expertise of leading experts in the field of patient safety & quality and combine it with your organization’s move-forward strategies to transform quality and safety at the local level. A registration discount will be available for teams of five or more people from the same hospital (does not apply across hospitals in a system). If you have questions about team registration, please contact Janice Jones at the MHA at (517) 323-3443.

VIRTUAL ATTENDANCE

Virtual attendance allows participants to view and listen to speaker presentations synchronized with their slides. A computer with a high-speed Internet connection is needed to participate. A single registration fee allows unlimited access to the general sessions during the symposium. Virtual connection will take place only during the education and panel sessions. While speaker questions can be submitted virtually, virtual attendees will not be able to interact with exhibitors. A one-day virtual registration fee is not available.

REGISTRATION DEADLINE
Conference registration will close Sept. 11, 2018.

REGISTRATION

Registration is available online via the MHA Member Portal. Credit card payment is required to complete registration. Registration costs:

  • Two-day registration: $450
  • One-day registration: $250
  • Virtual attendance (per organization): $1,000
  • Please contact us for Sponsor and Student attendee pricing

For assistance, contact Janice Jones at the MHA at (517) 323-3443.

CONFIRMATIONS

Confirmation of your registration will be sent automatically via the MHA Member Portal. Contact Janice Jones at the MHA at (517) 323-3443 if you have not received confirmation within two weeks of your registration submission.

VIRTUAL ATTENDANCE CONFIRMATION
Confirmation of your registration will be sent automatically via the MHA Member Portal. Further instructions about participating virtually, including system set-up and compatibility check, will be sent approximately one week before the symposium. Call Janice Jones at (517) 323-3443 if you have not received confirmation five days before the program.

CANCELLATION POLICY
If notice is given by Sept. 11, 50 percent of the registration fee is refundable. No refunds will be issued after Sept. 11. Registrants may send an alternate. No refunds will be issued for virtual registration.

OVERNIGHT ROOMS
An overnight room rate of $173 has been secured for Michigan Health & Hospital Association Patient Safety & Quality Symposium attendees.

Book your group rate for 2018 MHA Patient Safety & Quality Symposium or call the Ann Arbor Marriott Ypsilanti at Eagle Crest at (800) 228-9290 and identify the Michigan Health & Hospital Association when making a room reservation. The MHA’s group code is MKCMKCA. Room reservations are encouraged by Aug. 27. Any reservations made after this date will be confirmed based on availability.

SPECIAL NEEDS
If you have any special needs or concerns regarding program site access, dietary restrictions (vegetarian or gluten-free), or your participation in the program, call Janice Jones at the MHA at (517) 323-3443. Inquiring in advance will enhance our ability to respond to your individual needs!

CONFERENCE ATTIRE
Business casual dress is appropriate for the conference. Please dress in layers, as the room temperature may vary.

USE OF IMAGES
This event may be photographed and/or videotaped. Your attendance will indicate your consent for the use of such photographs or videotapes for educational and/or promotional purposes.

Continuing Education Credits

Nursing Contact Hours Designation

A total of 7.75 nursing contact hours have been awarded for this activity by the Michigan Public Health Institute – Continuing Education Solutions (MPHI-CES). ANCC/NARS Code: 100225803

Michigan Public Health Institute-Continuing Education Solutions is an approved provider of continuing nursing education by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. (OBN-001-91) (OH-320, 6/1/2019)

Continuing Medical Education Category II Designation

This event is eligible for up to 8.5 continuing medical education, category II. Keep a copy of your certificate of attendance and the agenda in order to self-report.

All Other Healthcare Professionals Designation

This event contains 8.5 educational hours that could be used to self-report. Keep a copy of your certificate of attendance and the agenda in order to self-report.

ACHE Credit

MHA is authorized to award up to 8.5 hours of pre-approved ACHE Qualified Education credit for the MHA Patient Safety & Quality Symposium toward advancement, or recertification, in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.

Who Should Attend

This program is designed for healthcare professionals involved in patient safety and quality, including chief executives, medical and nursing officers and other leadership team members; physicians, nurses, allied health professionals and other care team members; patient safety and quality officers; patient and family advocates; and others involved in initiatives to improve patient safety and patient and family engagement. Professionals from hospitals, physician practices, community pharmacies, long-term-care and behavioral health facilities are encouraged to attend.

Registration Now Open

Registration is now open via the MHA Member Portal. For more information, contact us.

Register

Contact Us

 

Thank You to Our Sponsors & Exhibitors

We would like to recognize the exhibitors that have, to date, helped bring the symposium to the professionals who are making healthcare safer in Michigan.

Sponsor

HPS logo


Exhibitors

ECRI logo

Hercules logo

KaufmanHall peak software logo

La Jolla Pharmaceutical logo

Mallinckrodt Pharmaceuticals logo

Rauland SoundCom Systems logo

Exhibit opportunities are available until Sept. 11. Learn about Sponsorship & Advertising

Leading Michigan to Better Health

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