Connect with Fellow PSO Members to Share & Learn

This is an exclusive event to MHA Keystone Center Patient Safety Organization (PSO) members that fosters learning and conversation about a variety of topics hospitals and health systems are currently facing with regard to patient safety. 

The MHA Keystone Center PSO Annual Meeting is geared toward risk managers, directors of safety and quality, directors of patient experience or compliance, directors of regulatory and clinical excellence, patient safety officers and performance improvement coordinators/analysts.

Members with questions should contact the MHA Keystone Center PSO.

Agenda

Wednesday, March 11

7 – 8 a.m.
Registration & Breakfast

8 – 8:15 a.m.
Welcome remarks from Brian Peters, chief executive officer, Michigan Health & Hospital Association

8:15 – 8:45 a.m.
MHA Keystone Center PSO Updates & Data Review, presented by Adam Novak, MA, CPPS, director, safety initiatives, MHA Keystone Center

8:45 – 9:45 a.m.
Safer Healthcare IT Through Awareness and Partnerships Carrie Tuskey, system director, risk management, Henry Ford Health System

9:45 – 10 a.m.
Break

10 – 11 a.m.
Clinician Burnout, presented by Miko Rose, DO, Michigan State University

11 a.m. – noon
The Influence of Attitude and Perceptions on Quality and Experience of Care: SCORE Culture Survey 2019, presented by Allan Frankel, MD, managing partner, Safe & Reliable Healthcare

Noon – 1 p.m.
Lunch

1 – 2 p.m.
Alert Fatigue, presented by Lee M. King, PharmD, Medication Safety Officer, Sparrow Hospital

2 – 3 p.m.
Maternal Health

3 p.m.
Closing Remarks

Conference Specifics

Registration and Confirmation: Members may register for in-person or virtual attendance. Registration confirmation will be sent automatically via the MHA Member Portal. Please contact the MHA Keystone Center PSO if you have not received confirmation or have any questions. 

Continuing Education: Continuing education opportunities will be available for nurses and risk managers.

Venue and Overnight Rooms: Lodging is available at a discounted rate at the Courtyard Detroit Livonia. Overnight room rates of $109 have been secured for MHA Keystone Center PSO Annual Meeting attendees.

Reservations can be made on the hotel’s website or by calling the hotel at (734) 462-2000 and mentioning the MHA Keystone Center. After the cut-off date of Feb. 18, room reservations and rates will be confirmed based on availability.

Cancellation Policy: We understand that personal or professional circumstances can sometimes make it difficult to attend an event for which you’ve previously registered. If you are unable to attend this event, please notify the MHA Keystone Center PSO by March 9, 2020, to avoid a $25 fee. Registrants are able to send an alternate to the event to avoid the fee. If you plan to send someone in your place, please notify the MHA Keystone Center PSO as soon as possible.

**Please note that this event may be used for credit in the 2020 Blue Cross Blue Shield of Michigan Pay-for-Performance Peer Groups 1- 4 program. Your representative must attend in-person to receive credit.

Faculty and Speakers

Carrie Tuskey, RN, BSN, MHSA, is System Director, Risk Management in the Office of Clinical Quality and Safety at Henry Ford Health System.  Carrie is a quality and patient safety professional with over 30 years of leadership in healthcare quality, safety and service.  She currently oversees risk and sentinel event investigations, risk trend analysis, and process improvements for patient safety issues, and manages the safety event reporting system.  Ms. Tuskey completed a Patient Safety Fellowship with the American Hospital Association (AHA) and National Patient Safety Foundation and is certified in Just Culture investigations. She has participated in the Partnership for Health IT Patient Safety since 2014 and contributed to the development of the ASHRM Pearls on Healthcare Information Technology.  She earned a Bachelor of Science in Nursing from Louisiana State University and a Master of Health Services Administration from the University of Michigan.

Miko Rose, DO, is an assistant professor at the Michigan State University Department of Psychiatry, providing psychiatric services for Federally Qualified Underserved Health Centers throughout Michigan. She serves as a National Board Exam Appointed Faculty, and is Board Certified in Psychiatry by the American Osteopathic Board of Neurology and Psychiatry. Dr. Rose is also the creator and Program Director of “The Joy Initiative,” a project she started at the Michigan State University College of Human Medicine and College of Osteopathic Medicine schools, where she now teaches formal elective classes on the art of happiness and well-being.  She was awarded the SAMHSA American Psychiatric Association Minority Leadership Fellowship Grant, from which she built the foundation to develop emotional resilience, happiness, and mindfulness trainings tailored to the unique needs of medical providers.

Allan Frankel, MD, is a globally recognized high reliability expert who over 3 decades has assessed more than 500 organizations and trained and certified more than 3000 healthcare leaders and managers. Dr. Frankel has designed and led well-published efforts to transform national health systems, national health plans, and integrated care delivery systems in North America, the NHS UK and Scotland, Hong Kong, and the Gulf Region. Dr. Frankel’s career in high reliability has produced serial innovations and contributions to the field, including co-development of the SAQ survey (1994), the AHRQ/SOPS family of surveys (2002), the SCORE High Reliability Assessment Tool (2014); Executive Healthcare WalkRounds (2001); the Global Trigger Tool to measure all cause harm (2003); and LENS High Reliability Management boards (2016). Dr. Frankel serves as a senior advisor for reliability and safety for the NHS UK and Scotland; the Military Health System; Kaiser Permanente; Mayo Clinic and several other leading systems.

Lee M. King, PharmD, has over 20 years of experience in healthcare, holding positions ranging from patient services supervisor to clinical informatics specialist. Dr. King is currently a medication safety officer at Sparrow Health System where he is responsible for leadership through direction and prioritization, medication safety expertise, influencing practice change, research and education.

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