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Many new concepts are being embraced in
health care, whether quietly or dramatically, and
soon, the delivery system as we know it will no
longer exist. Health care leaders are thinking
much more seriously, in more detailed and
creative ways, about how to meet the safety
and quality standards that payers expect and
consumers deserve.
Hospitals cannot do it alone.
The new care
delivery system must embrace and involve key
stakeholders (including patients, primary care
and nonacute-care providers, local health
departments, and even schools and churches)
to provide the best care possible. Caregivers
must try to identify the differences in systems --
treatment protocols, processes, accountability,
decision making -- that result in diverse
outcomes and target ways the care team can
intervene to ensure the patient’s health and
quality of life is better.
Learning from one another to reduce harm,
improve outcomes, and apply best practices --
that’s what the MHA Patient Safety and
Quality Symposium is about. Michigan
providers are the national champions in patient
safety and quality because they continue to think
innovatively about making health care better
and safer.

Click here to
learn about the 2011 Symposium |