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Registration
Q:
How can I register?
A:
Register online with a credit card or mail form with check
to the MHA.
Q:
Can I register by phone?
A:
No, phone registrations cannot be accommodated.
Q:
What credit cards do you accept?
A:
We accept VISA, Mastercard or American Express.
Q:
I am a sponsor. Are my registration fees included
in my sponsorship?
A:
No, you must pay the full registration fee to attend.
Q:
My spouse will not be attending any of the functions.
Do I still need to pay a guest fee?
A:
Yes, the guest fee allows spouses and guests access to the
cocktail receptions, dinner, family event and spouse program.
Without payment and registration, MHA staff reserve the
right to restrict access to these events.
Q:
Can I get a receipt for my registration fees?
A:
Yes, simply send an e-mail request to
annualmeeting@mha.org and one will be sent to you electronically.
Lodging
Q:
When will I receive a confirmation for my hotel room?
A: After June 2, 2010 via email.
Q:
Everyone from my organization requested a category III room at
the Grand but only two in the group received the requested
category. Why is that?
A: Category III rooms are very limited at the Grand. Because
this is the annual membership meeting of the MHA, chief
executive officers of member organizations receive first
priority for these rooms. In the case of large groups from a
single organization requesting all category three rooms, the CEO
of that organization will receive a category III room if
requested, with the remainder of the group assigned to the next
category. These rooms are also assigned by member type, with
CEOs of Type I members receiving first priority.
Q: My
organization sent several hotel forms in to reserve
rooms in the Grand Hotel, but not all of my
organization's attendees are staying at the Grand.
Some members are staying in downtown hotels. Why is
that?
A: The
MHA has a limited room block at the Grand Hotel. Lodging
in the Grand is assigned by membership status, with
organizations with delegate status receiving first preference
for lodging in the Grand. Once the contracted room block
is exhausted in the Grand it is necessary to place attendees in
downtown hotels.
Q: Can
I get an air-conditioned room at the Grand Hotel?
A: Yes, ALL rooms are now air-conditioned at the
Grand Hotel.
Q:
How do I make a change to my hotel reservation?
A:
If you have already received your hotel confirmation, contact
the hotel directly. If not, send an e-mail to
annualmeeting@mha.org. Changes will only be accepted
if they are in writing.