Frequently Asked Questions

General Information

Q: Where and when is the MHA Annual Meeting?
A: June 23 – 25, 2010 at the Grand Hotel, Mackinac Island, MI.

Q: Who may attend the meeting?
A:
The MHA Annual Membership Meeting is a private membership meeting. Attendance is open to MHA members, meeting sponsors and invited guests of the MHA. Please contact Clark Ballard, vice president, Member Relations with questions regarding membership.

Q: Do I need to wear a name badge?
A: Yes, all registrants, their guests and children need to wear name badges to gain access to the various events associated with the MHA Annual Meeting.

Q: What is the dress code for the meeting?
A:
Dress for the meeting is resort casual during the day and semi-formal after 6 p.m.  Semi-formal attire is appropriate for the banquet on Thursday evening.

Q: Do I need to purchase meal tickets?
A: Meeting attendees, their guests and children who are NOT staying the Grand Hotel will need to purchase meal tickets at the Grand Hotel Reservation desk if they wish to eat meals in the Grand Hotel, attend the banquet, or participate in the evening children's programs on Wednesday and Thursday.

Q: Where can I get the ferry schedules?
A: Arnold Transit Co.
www.arnoldline.com (800) 542-8528
    Shepler's Ferry
www.sheplersferry.com   (800) 828-6157
    Star Line
www.mackinacferry.com  (800) 638-9892

Thank you Advomas for sponsoring a discount ferry ticket! Click here to get your discount coupon.

Registration

Q: How can I register?
A: Register online with a credit card or mail form with check to the MHA.

Q: Can I register by phone?
A: No, phone registrations cannot be accommodated.

Q: What credit cards do you accept?
A: We accept VISA, Mastercard or American Express.

Q: I am a sponsor.  Are my registration fees included in my sponsorship?
A: No, you must pay the full registration fee to attend.

Q: My spouse will not be attending any of the functions.  Do I still need to pay a guest fee?
A: Yes, the guest fee allows spouses and guests access to the cocktail receptions, dinner, family event and spouse program.  Without payment and registration, MHA staff reserve the right to restrict access to these events.

Q: Can I get a receipt for my registration fees?
A: Yes, simply send an e-mail request to annualmeeting@mha.org and one will be sent to you electronically.

Lodging

Q: When will I receive a confirmation for my hotel room?
A: After June 2, 2010 via email.

Q: Everyone from my organization requested a category III room at the Grand but only two in the group received the requested category. Why is that?
A: Category III rooms are very limited at the Grand. Because this is the annual membership meeting of the MHA, chief executive officers of member organizations receive first priority for these rooms. In the case of large groups from a single organization requesting all category three rooms, the CEO of that organization will receive a category III room if requested, with the remainder of the group assigned to the next category. These rooms are also assigned by member type, with CEOs of Type I members receiving first priority.

Q:  My organization sent several hotel forms in to reserve rooms in the Grand Hotel, but not all of my organization's attendees are staying at the Grand.  Some members are staying in downtown hotels.  Why is that?
A:  The MHA has a limited room block at the Grand Hotel.  Lodging in the Grand is assigned by membership status, with organizations with delegate status receiving first preference for lodging in the Grand.  Once the contracted room block is exhausted in the Grand it is necessary to place attendees in downtown hotels.

Q: Can I get an air-conditioned room at the Grand Hotel?
A: Yes, ALL rooms are now air-conditioned at the Grand Hotel.

Q: How do I make a change to my hotel reservation?
A: If you have already received your hotel confirmation, contact the hotel directly.  If not, send an e-mail to annualmeeting@mha.org. Changes will only be accepted if they are in writing.