The MHA Keystone Center Presents Annual Speak-up! Award, Celebrates Safe Culture

Posted on September 20, 2018

Kassandra Gauna, RN, (center) was honored during the MHA Patient Safety & Quality Symposium. Pictured with Brittany Bogan, FACHE, CPPS, vice president, patient safety & quality, MHA Keystone Center, and Matthew Rush, FACHE, president and CEO, Hayes Green Beach Memorial Hospital. The Michigan Health & Hospital Association (MHA) Keystone Center honored Kassandra Gauna, RN, Hayes Green Beach (HGB) Memorial Hospital, Charlotte, Sept. 19 with the 2017 annual MHA Keystone Center Speak-up! Award.

The award is presented quarterly to individuals or teams in MHA Keystone Center Patient Safety Organization hospitals who demonstrate a commitment to the prevention of harm. One quarterly awardee is recognized at the MHA Patient Safety & Quality Symposium as the annual Speak-up! Award recipient.

Watch the video highlighting the 2017 MHA Keystone Center Speak-up! Award recipients.

Gauna was the 2017 quarter three MHA Keystone Center winner, and was chosen as the annual award recipient for speaking up about medication that was ordered incorrectly and refusing to administer it to a patient. Her actions protected the patient from harm.

“Healthcare is huge, and everyone is affected by it,” said Gauna. “At some point, everyone is going to encounter a doctor or a nurse, and it’s important they can trust and count on us to have their best interest at heart and know that they’re going to be taken care of and safely.”

Because of the quarterly award she received, Gauna started to train new nurses at HGB to always perform due diligence and look out for patients’ welfare. 

“It is the most important thing to be an advocate for the patient,” said Gauna. “You’re dealing with people’s lives, especially in the emergency room setting. You see people at their worst and they need to know they can count on you to take care of them and do the right thing.”

Specifics on the MHA Keystone Center Speak-up! Award, including criteria and a nomination form, are available online. For more information, contact the MHA Keystone Center PSO.


  • The MHA Keystone Center Presents Annual Speak-up! Award, Celebrates Safe Culture

Tags: MHA Keystone Center, Patient Safety and Quality, Speak-up! Award

Posted in: News Releases, Patient Safety and Quality

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